"We saw a reduction in manual labour because we don’t have to adjust inventory everywhere"
Expedition Apparel (https://www.expeditionapparel.com.au/) product design is born from an absolute awareness of the customer's personal style and need. The Melbourne-based family business has grown and evolved over its 25-year history and has emerged as a leader within the male apparel industry, with stock that appeals to a number of cross sections of the fashion market.
The team at Expedition Apparel travels widely in order to deliver the best designs and quality from around the world into the local market.
We chatted to Leroy Cheung - eCommerce Manager at Expedition Apparel about their challenges and how Marketplace Maximizer has help to solve these.
Introduction
Please describe your role at Triple J Furniture
E-Commerce Manager
What eCommerce platform are you using and what Marketplaces are you selling on?
Shopify selling on Catch and MyDeal.
Problems / Challenges
What were the challenges / problems you faced prior to Marketplace Maximizer?
We are new to Marketplaces and struggled with multiple systems / processes & sync errors.
How did these challenges impact your business?
It took me a while to get a hold of it and I’m still on the process of learning and getting used to it. There was a bit loss of time and revenue based on above reasons.
Solution
How did Marketplace Maximizer solve these problems?
As the middleman between sales channels, it eliminates manual inventory adjustments and the support team helped a lot with understanding the requirements to connect with Marketplaces.
What are the strengths you have seen while using Marketplace Maximizer?
The sync with inventory update is very efficient.
Results
Have you seen any measurable results based on using Marketplace Maximizer?
Increased in sales and product listings because it helps with digital sales funnels.
Also reduction in manual labour because we don’t have to adjust inventory everywhere.