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Review, Approve and Monitor

Overview

Now that you have completed the key steps of onboarding, the final steps are to review, approve and setup reporting.

Review

Here are the steps to review your Product listing to each Destination channel. This will allow you to ensure the listing looks correct, no additional Mappings or Rules are required before approving and sending them to the channel.

  • Go to Products from the Left Navigation.
  • Click into a product record and go to the Listing tab.
  • Click the Marketplace you want to preview for under the Select Channel dropdown.
  • This will take you to a Listing page for you to check things like:
    • Marketplace category
    • Title
    • Images
    • Price
    • Description
    • Enriched attribute values

Approve

  • Once you are happy with the listing, you are able to approve an individual product. Either by:
    • Clicking Approve & Resync from the listings tab.
    • Clicking Approve & Resync button under the Sync Overview tab and under the specific Destination channel row.
  • Now wait for the Response message to double check if it was successful or if there were any errors.
    • Under the Overview tab.
    • Under the Destination header
    • Click the date under the Channel Response column to review the response message.
  • Also check the product within the Seller Portal.
  • If everything looks good, then:
    • Go to Products and Settings from the left navigation.
    • Go to the Destinations tab 
    • Click Pending Approval next to each Marketplace.
    • Click Approve
  • This will remove the Pending status and sync all products to the Destination Channel.

Repeat this process if you are connecting to multiple Destination Channels.

Activate Orders

Now that products are syncing, we now need to activate the order services.

  • Go to Orders & Settings from the left navigation.
  • Toogle the status to Active for the Marketplace you have synced product for.
  • This will default the import date to the time of activation, to ensure no historic orders are imported.
  • Click Save

Once these steps are followed, any orders created after this point with sync from the Source to Destination.

Health Dashboard

Upon login to your App, the first screen will be your Product Health Dashboard that summarises:

  • % of Successful Product listings.
  • % of Products with Errors.
    • A summary of error categories for you to click into to see the actions required to remove these errors.

There is also an Order Health Dashboard from the left navigation which will:

  • Summary of orders by period.
  • Summary of an order or order update errors.